Human-centred support for neurodivergent adults — helping people feel safer navigating the systems around them.

If things feel heavy, confusing, or harder than they should be, you’re not alone.

Welcome

by Michelle Shaw

There’s no performance here — just room to breathe and begin again.

I support neurodivergent adults to navigate life admin, systems, and transitions — so they can feel safe, heard, and able to engage on their own terms.

Most systems were not built for neurodivergent minds. They expect people to adapt to them — rather than adapting to real human needs. That mismatch is where overwhelm, shutdown, and loss of confidence often begin.

My work flips that model.
I shape support, services, and training around how each person actually thinks and processes — not how systems demand they should.
That might involve practical guidance, advocacy, or creative confidence-building — but always personalised, always paced, always grounded in what genuinely fits

Hi, I’m Michelle — and I work differently on purpose.
I bring strategic insight alongside lived experience, practical systems, steady advocacy, and creative support.

My work honours human limits, values, and health.

I value clarity, pacing, and consent over performance — always working in ways that respect nervous systems, at every age and stage.

This is a place to breathe, regulate, and steady yourself — and to rebuild gently, at a pace that honours who you are now and who you’re becoming.

However overwhelm shows up — in your body, mind, letterbox or inbox — we’ll meet it together.

Whichever type of support you feel ready for, we’ll move with less noise and more steadiness — at your pace and in your own time.

Who I Support

Neurodivergent adults navigating life, systems, or work challenges, including those who:

• Are late-identified or self-identify as neurodivergent
• Are pausing, recovering, or rebuilding after burnout or loss of control
• Feel pulled by expectations, roles, or unseen pressures
• Carry the quiet belief they’re “behind” or have somehow failed
• Feel stuck in a situation that’s become tangled, overwhelming, or hard to find a way out of
• Are trying to manage life admin, systems, or responsibilities without steady support 


How I Work

 I slow the pace, untangle noise, and translate what’s happening across life, work, and relationships.

My role is to slow the pace, scale things back, reduce noise, and help you make decisions that feel steady, safe, and genuinely yours.

I don’t chase or push.
I don’t judge or fix.
I work calmly, intentionally, and with care.

People usually engage privately or through referral.
If that suits you, you’re welcome to get in touch.

Who I Also Work Alongside

• Parents and partners
• Carers and supporters
• Referrers and professionals
• Community organisations

My Services

Support for both business systems and personal life admin — depending on what you’re navigating.

Relational advocacy and life navigation support for neurodivergent adults

For when systems feel confusing, inaccessible, or overwhelming — and clearer communication or stronger representation is needed.

Steady, non-rushed guidance to help you understand your rights, feel heard, and move forwards without pressure or loss of autonomy or dignity — grounded in the protection of your identity, health, and lived experience.


Who this is for

Neurodivergent adults navigating:

• Late-identified neurodivergence and unmasking
• Unemployment, benefits, or work transitions
• Long-term sickness or recovery
• System overwhelm or access barriers
• Communication breakdowns with services or within personal relationships


What this support helps with

• Learning to advocate for yourself
• Communication and meeting preparation support
• Life-transition guidance, planning, and task prioritisation
• Help with forms, paperwork, and digital processes
• Systems navigation and next-step guidance
• Understanding rights and available options
• Bridging conversations across families, workplaces, and services
• Workplace and return-to-work support, including scheme navigation (e.g. Access to Work)


How this is delivered

Relational advocacy support grounded in real-life capacity — not pressure or unrealistic expectations.

What that looks like in reality:

• Time and space to process information properly
• Support preparing for meetings, decisions, and conversations
• Guidance that helps you feel heard and understood
• Advocacy that protects your identity, health, and lived experience
• Representation that is accurate, respectful, and paced around you


If you’d like to refer someone, or explore support for yourself — I’m here when you’re ready.

🧭 Life Admin, Organisation Support, and Task Prioritisation

Practical support that helps untangle paperwork, processes, and everyday responsibilities — so things feel lighter to manage and easier to move forwards.

I offer calm, solutions-focused support that makes day-to-day life admin easier to organise — restoring clarity, structure, and breathing space over time.


Who this is for

• Anyone juggling multiple personal roles — navigating life admin, appointments, paperwork, digital systems, and everyday organisation without steady support

• Individuals managing change, recovery, burnout, or transition — where everyday responsibilities have become hard to stay on top of


What this support helps with

• Reducing life admin, paperwork, and organisational pressure
• Making sense of forms, processes, and systems
• Managing appointments, communications, and follow-ups
• Creating simple structures that support memory, focus, and momentum
• Building routines and systems that feel realistic and sustainable
• Bringing order to tasks that feel tangled, delayed, or hard to start


How this is delivered

Practical support grounded in real-life capacity — not unrealistic expectations.

What that looks like in reality:

• Task prioritisation designed around the way your brain works
• Tools that are accessible, adaptable, and built to support you
• Human-centred processes that reduce overwhelm and support everyday life navigation
• More time, headspace, and breathing room for the things that matter to you
• Greater clarity around what needs doing — and where to begin

Everything is designed to help your life feel steadier, clearer, and easier to manage day to day.


Support is paced, relational, and built around the capacity of both individuals and organisations — scoped, staged, and priced according to need, pace, and complexity.

🤝 Co-Pilot Support in Business

Operational support for community-led and small organisations and businesses

Practical support that closes the gaps between enquiry, payment, delivery, and follow-up — so things feel lighter to manage and easier to sustain.

I offer calm, solutions-focused support that makes day-to-day operations easier to run — strengthening systems, communication, and continuity over time.


Who this is for

• Anyone overloaded or overwhelmed from holding multiple businesses, projects, platforms, and operational systems — managing delivery, finance, marketing, client journey, and admin without a co-pilot

• Community organisations and CICs balancing governance, delivery, reporting, and service provision with limited operational capacity


What this support helps with

• Reducing operational, financial, and admin pressure
• Closing gaps between systems, services, and providers
• Streamlining the client journey — from enquiry to payment to feedback
• Designing workflows that build trust, retention, and sustainable momentum
• Strengthening communication, oversight, and operational visibility across your work


How this is delivered

Strategic support grounded in real-life capacity — not theory.

What that looks like in reality:

• Workflows designed around how and when you want to work
• Tools that are accessible, adaptable, and built to support you
• Human-centred processes that support you and the people connected to your work — including clients, attendees, partners, volunteers, and supporters
• Clearer oversight of moving parts, responsibilities, and operational flow

Everything is structured to keep everyone informed, aligned, and working in ways that feel steadier, clearer, and easier to sustain over time.

Read the Blog

The Instruction Manual You Didn’t Know Existed

The Instruction Manual You Didn’t Know Existed

Some people move through life with a quiet sense that something is off. They work harder than others just to keep up.They rehearse conversations in their head.They copy behaviours.They feel exhausted after “normal” days.They wonder why simple things feel so...

✨ The Strengths We Learn to Hide

✨ The Strengths We Learn to Hide

A reflection on neurodivergence, childhood messages, and the skills we never realised we were building There are some conversations that stay with you long after they end. Not because they were dramatic or difficult, but because they reveal something quietly profound...

My Book – Ship Life

Ever wondered what it’s really like to live and work at sea?
From unforgettable highs to the emotional undercurrents no one talks about, Ship Life pulls back the curtain on life below deck.

It’s raw, honest, funny, and at times, heartbreakingly real. Whether you’re crew, ex-crew, or simply cruise-curious, this is your behind-the-scenes pass to the stories they don’t share at the welcome briefing.

Thinking about working at sea—or just fascinated by life onboard?
Ship Life is your honest, behind-the-scenes guide to living and working on cruise and cargo ships.

From the engine room to the entertainment deck, it offers an unfiltered look at crew life across departments, packed with insights, humour, and real stories you won’t hear at recruitment events.

📚 Perfect for cruise lovers, career-seekers, and the cruise-curious alike.

💬 What readers are saying:

“Interesting, insightful, and informative – a must-read before committing to working on ships.”
“I was so intrigued by it all. It was better than I expected. I couldn’t put it down!”