Case Study: From Shutdown to Self-Belief

Key Impact Summary

A snapshot for professionals and organisations

A vulnerable adult trapped in a decades-long cycle of alcohol dependence, dysregulation, and repeated crisis reached out at a point where they believed their life was ending. Through calm, consistent, relational advocacy, The Advocacy Bridge CIC provided stabilisation, safety, and the communication support required to access detox, psychiatric assessment, and ongoing recovery pathways. By holding both their regulated and dysregulated states with understanding, we helped restore their capacity to engage, make decisions, and move forward. Today, they are in stable recovery, back in work, safely housed, reconnected with support networks, and experiencing hope and self-belief for the first time in years.


🌉 Case Study: From Shutdown to Self-Belief

A Journey Supported by The Advocacy Bridge CIC

“Michelle was a lifeline when I was drowning.”

When this individual engaged with The Advocacy Bridge CIC, they were convinced they had reached the end of their life.

Trapped in a long-standing cycle of binge drinking and repeated hospital admissions, they openly stated that if discharged without proper care, they intended to end their life.

Their reality was stark: they had been drinking solidly for over a week—three bottles of wine a day, alone and without food. Their body was shutting down. They were physically deteriorating, unable to dress themselves, barely able to stand, confused, and frightened. Later, they would realise they had fallen and crushed themselves while alone, with only fragments of memory remaining.

This was not the first crisis; it was the latest in a five-year pattern, recurring roughly every two months. Nothing had broken the cycle—until now.


⚠️ An Exceptional Circumstance, An Exceptional Response

This referral arose under extraordinary circumstances: the individual already knew Michelle and reached out to her personally in a moment of extreme crisis.

Because of this pre-existing trust, Michelle stepped in with a level of involvement far beyond what would normally be possible for any family member—let alone through The Advocacy Bridge CIC.
What follows reflects the depth of that personal relationship, not the standard expectation of the service.


🚗 Immediate Action and Safe Transfer to Care

Michelle and her husband drove from Yorkshire to London to collect the individual themselves. They offered not just physical transport, but dignity, safety, and human presence at a time when the person felt entirely alone.

They brought them straight to Rotherham General Hospital for a five-day detox, then brought them home into a calm, relational space where stabilisation could begin—at their own pace.

“That drive wasn’t just miles on a motorway—it was a journey toward hope, carried by people who met them with compassion instead of criticism.”


🛏️ Support in Hospital and Beyond

Michelle remained present throughout the detox, advocating when they couldn’t, and translating medical updates when their mind couldn’t digest or retain information. Despite navigating her own neurodivergent challenges, she provided the steady presence needed to create psychological safety—allowing them to engage without pressure or shame.

She also shielded them from overwhelming demands.
Not just from medical teams, but from family, friends, colleagues, and their employer—holding the line so they could rest, reflect, and heal without guilt or intrusion.

During this time, they felt safe enough to share experiences they had carried in silence for decades, including severe trauma endured as a teenager—spoken aloud for the first time in their life.


🧠 Underlying Risks and Concerns Uncovered

As the fog lifted, it became clear that this crisis was not about alcohol alone. Beneath the surface were decades of:

  • Significant childhood trauma

  • Emotional neglect

  • Possible undiagnosed neurodivergence (ADHD traits)

  • Chronic dysregulation no medication could resolve

  • A lifetime of feeling unseen

  • Overwhelm from multiple medications and substances

These factors created a level of vulnerability that no single intervention, service, or prescription had ever addressed.

They also disclosed that, had they been discharged without safeguards, they would have ended their life. This was not a hypothetical fear—it was an immediate, serious risk.


🛡️ Focused Advocacy at a Critical Moment

Michelle ensured the hospital understood the severity and complexity of the situation. She also knew that if left alone, the individual could become confused, overwhelmed, or downplay their symptoms—or even discharge themselves prematurely.

Their memory was already fragmenting.
Had Michelle not stayed present on the phone during the journey—gathering essential information while recall was still intact—it would have been lost once withdrawal and exhaustion took hold.

This was someone attempting to self-manage severe withdrawal: shaking, sweating, confusion, and malnutrition—while still suicidal and mentally unwell.
In that moment, they explicitly asked Michelle to take control and speak for them because they no longer trusted themselves to stay safe.

As this was the first time they had ever been treated at this hospital as an adult, clear communication was essential to ensure their needs were not overlooked within an unfamiliar system.


🔎 Ensuring Proper Assessment and Aftercare

Michelle worked with the medical and mental health teams to advocate for:

  • A full psychiatric assessment, including neurodivergence screening

  • A long-term care plan incorporating trauma-informed therapy

  • Consideration of supported accommodation if home was unsafe

  • Regular follow-ups to prevent further crisis

She made it clear that without proper intervention, the risk of relapse into suicidal crisis was extremely high. Her presence ensured their voice was heard, even when they could not articulate their needs themselves.

However, discharge support only works when a person is able—and willing—to engage.
Two months later, they required another detox. They began to realise just how easy it was to disengage once alcohol wore off—despite Michelle’s attempts to keep them on track.

And despite their childlike vulnerability, adults in their fifties cannot (and should not) be controlled. Sometimes, the learning comes only through the consequences they face themselves.


🧭 Person-Led Support, Even When It’s Hard

Although they begged Michelle to take control of their life, she did not—except when helping them feel heard. Instead, she walked beside them:

  • offering choices

  • simplifying steps

  • helping them express their needs

  • supporting healthier coping strategies

They self-referred at their own pace—one form, one link, and no more than two tasks per day to avoid overwhelm.

What began as a rescue mission became a journey of restoring power to someone who had spent a lifetime feeling powerless.
They had never experienced unconditional care or consistent support before—not in their family, wider network, or anywhere else.

It moved them so deeply that they often asked Michelle why she helped them.
Her answer was always the same:

“Because none of this was your fault.”


⚖️ Two Versions of the Same Person

On regulated days—away from alcohol, supported by structure, and held in safe company—they would glow. They ate, walked, reconnected with hope, and laughed again, almost unaware of how close to death they had been.

On dysregulated days, they would:

  • go days without eating

  • drink into oblivion

  • miss work and social commitments

  • become unable to speak or organise even one step

  • require support to get out of bed, get dressed, or reach the hospital

  • have no memory of seizures while alone

Even while speaking to Michelle from the hospital corridor, their trauma pulled them toward ending their life in the river. In those moments—until help arrived—they could not imagine any future at all.

Triggers were many: boredom, celebration, conflict, messages they couldn’t answer, unstructured time, unsafe environments, and unhealthy coping strategies.
They would promise to follow a healthier plan, then backtrack the moment they felt better.
They would plan to return to safety but instead drink with someone they knew was a heavy drinker, disappear off the radar, and forget what mattered to them most.

This was not inconsistency—it was the impact of:

  • unresolved trauma

  • unconscious patterns

  • invisible struggles

  • lack of supportive routine

  • a lifetime of feeling unseen

This cycle had operated for three, possibly four decades.
The longer it remained undetected and unsupported, the more frequent and dangerous each downward spiral became.


📈 The Outcome

With patient, consistent, human-centred advocacy, this individual did not just survive—they broke the cycle.

Within 24 hours of discharge, Michelle accompanied them to their first AA meeting and continued with them for the first four weeks.

Today, they are:

  • In active recovery, guided by clarity and renewed goals

  • Reconnected with people who genuinely care

  • Living in a safe, stable, joyful environment

  • The proud owner of their first car

  • Back in full-time work with a new employer

  • More aware of their triggers and outdated coping strategies

  • Engaging with support services and advocating for themselves

  • Grounded in a deeper, more stable sense of hope and purpose

“I feel like I’ve gained my mental clarity—and I’ve got hope for the future.”
“Michelle doesn’t just help—you feel truly seen, heard, and cared for. Anyone supported by her will experience the same.”


🔒 Important Note About This Case

This case arose under highly exceptional circumstances due to a pre-existing relationship of trust.
The depth of involvement described here is not representative of the support available to the general public.

However, it powerfully illustrates the relational principles at the heart of The Advocacy Bridge CIC:

steady presence
human understanding
clear advocacy
and the belief that no one should navigate crisis or complexity alone.