Sorted and Supported

🌿 Sorted + Supported Consultancy

Digital Systems & Process Support

Helping small businesses, venues, and organisations work smarter — not harder.


When things start to feel messy behind the scenes…

It’s often not the people — it’s the systems.

Maybe your forms are still on paper, payments take too long to process, or you’re juggling too many disconnected tools that don’t quite talk to each other.
That’s where I come in.

I help you simplify, streamline, and strengthen your day-to-day operations — bringing calm, clarity, and flow back to your work.


What I Can Help With

  • Replacing paper forms with easy, digital versions (consultation, consent, or booking forms).

  • Setting up systems that connect together — so information only needs entering once.

  • Adding automated payment options that work while you sleep — no more chasing deposits.

  • Auditing your current setup to find what’s working, what’s not, and what can be improved.

  • Creating simple, step-by-step process maps and checklists your team and customers can actually follow.

  • Supporting transitions between tools like WordPress, LinkedIn, Xero, QuickBooks, Sage, Microsoft 365 and others.

  • Helping your team feel more confident and less overwhelmed by tech.


How It Works

My approach is calm, collaborative, and tailored to your pace.

  1. Discovery – We start with a conversation about what’s working and where you’re struggling.

  2. Design – I identify clear, affordable solutions that suit your setup and energy levels.

  3. Delivery – I help you implement, test, and train your team with as little disruption as possible.

  4. Support – Optional follow-ups or on-call guidance to keep things running smoothly.

Everything I do is designed to reduce stress, confusion, and duplication — so your systems feel supportive, not overwhelming.


Consultancy Options

  • Half-Day Consultancy – Ideal for focused troubleshooting, audits, or planning sessions.

  • Full-Day Consultancy – For complete reviews, system builds, or on-site setup.

  • Bespoke Packages – For ongoing support, maintenance, or staff training.

(Available remotely or in person. Travel and setup costs agreed in advance.)


Why Work With Me

I bridge the gap between people and processes.
With over 30 years’ experience across creative industries, education, and IT operations, I understand both the tech and the human side of how systems work — and what happens when they don’t.

I don’t speak in jargon or push expensive software. I sit down with you, listen, and help design something that actually fits your world.
My goal is simple: to help you build systems that make life and work feel lighter, clearer, and more human.


Next Steps

If you’re ready to get your systems sorted and your business and team supported, let’s have a chat.

📩 Email: info@michelleshaw.co.uk

💬 Book a Call: Schedule a chat with me today